At the University of Rochester, we use LibGuides to host our help pages for researchers. Our students use Blackboard for their courses, and every course has a link to a LibGuide, so our students are never far from getting the help they need. I like to refer to my LibGuides as a “Librarian in a Box” so that even if it’s 2 a.m., there’s some guidance for the next thing to do. One feature is that students can make appointments just by clicking on the “meet with me” button: it brings up my calendar availability, so they can find a time that works best for them. There’s also a live-chat button when I’m at my computer, so they don’t have to wait for an email response. Below is one example, but you can find all my guides here.
Eileen P. Daly-Boas 